Effective Date: 27 February 2025

At Premium Rentals by Double AA Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

When you interact with our website or rent a vehicle, we may collect the following types of information:

1.1 Personal Information

• Full name
• Contact details (email, phone number, address)
• Driver’s license information
• Payment details (credit/debit card information)
• Date of birth

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device information
• Website usage data (pages visited, time spent, and interactions)

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We collect and process your information for the following purposes:

• To process bookings and manage rental agreements
• To verify identity and prevent fraud
• To communicate with you regarding reservations, promotions, or support inquiries
• To improve our website, services, and customer experience
• To comply with legal obligations and law enforcement requests
• To conduct internal analytics and marketing campaigns

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• With trusted service providers (e.g., payment processors, verification agencies) to facilitate transactions
• With legal authorities if required by law or in response to valid legal requests
• With affiliates or partners for business and promotional purposes (with your consent)

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website and transactions are secured using encryption and other industry-standard safeguards.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access & Correction – Request access to the personal information we hold about you and correct any inaccuracies.
• Data Deletion – Request the removal of your personal data, subject to legal retention requirements.
• Opt-Out – Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at premium.rentals.AA@hotmail.com

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us:

Premium Rentals by Double AA Group